Cymnet support

Announcements

Announcements made in the following years can be viewed by clicking on the appropriate link:

All announcements published in all years are displayed below.

You can also search our announcements database by post date or title. To search by post date, please enter the month and year numerically as mm-yyyy (eg. 03-2016).

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There are 52 announcements for all years in our database

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Full details of scheduled server and network maintenance, software upgrades, and other important Service, Network, and Server Announcements are displayed below.

Cymnet Announcements - all years

Cpanel update - Buckley (Completed)

We will be updating cPanel on Buckley on Friday 6th October 2017 between 7.00am - 8.00am to ensure the continued service and security of this server.

This update will result in a short interruption to Email and MySQL services of around 5mins.

We apologize for any inconvenience caused by this update.

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Update (6th October 2017 10.30am) This work is now complete.

Posted: 2 October 2017
By: Paul Dancey

Offnetwork Support Site (Completed)

Our new offnetwork support site (cymnet-support.co.uk) is now live. This website is hosted at a facility in the north of England, and is therefore geographically isolated from our main UK servers and network at the Gyron datacentre in Hemel Hempstead.

This should ensure that in the unlikely event of a major outage at the Gyron datacentre, we are still able to keep clients fully informed of the action being taken to restore a full service as quickly as possible via an improved announcements system hosted on this website.

Posted: 1 October 2017
By: Paul Dancey

Cymnet Terms and Conditions Updated (Completed)

Our Terms and Conditions of Use, Terms and Conditions of Service, and our Privacy Policy have been reviewed and updated where necessary.

Posted: 25 September 2017
By: Paul Dancey

Cpanel update - Buckley and Chad (Completed)

We will be upgrading Buckley and Chad to the latest version of cPanel on Friday 8th September 2017 between 8.00am - 9.00am.

This will necessitate updating Email and MySQL services on both servers, which will result in brief periods (hopefully less than 1 min) of downtime for each while this work is done.

We apologize for any inconvenience caused by this work.

______________________________________
Update (8th September 2017 10.30am) This work is now complete.

Posted: 8 September 2017
By: Paul Dancey

Server kernel updates - Buckley and Chad (Completed)

We will be updating the server kernel on Buckley and Chad on Saturday 9th September 2017 between midnight and 1.00am. This will be followed by a reboot which is likely to result in less than two minutes downtime.

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Update (9th September 2017 00.30am) This work is now complete.

Posted: 8 September 2017
By: Paul Dancey

Cymnet Announcements last updated: 7 October 2017 at 03:40:04 PM

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