Cymnet support

Announcements

Announcements made in the following years can be viewed by clicking on the appropriate link:

All announcements published in all years are displayed below.

You can also search our announcements database by post date or title. To search by post date, please enter the month and year numerically as mm-yyyy (eg. 03-2016).

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There are 54 announcements for all years in our database

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Full details of scheduled server and network maintenance, software upgrades, and other important Service, Network, and Server Announcements are displayed below.

Cymnet Announcements - all years

Our Terms and Conditions and Privacy Policy (In Progress)

We are currently working towards updating our Website Terms of Use, Terms and Conditions of Service, and Privacy Policy to make them easier to understand and to reflect changes in the way we and our partners operate, and changes to statutory regulations.

The following documents have now been updated:
Website Terms of Use

Posted: 29 May 2018
By: Paul Dancey

Server Reboot - Buckley (Resolved)

Buckley is going down for a reboot and will be back up shortly.

Apologies for any inconvenience caused.

Posted: 27 February 2018
By: Paul Dancey

Cpanel update - Buckley and Chapman (Completed)

We will be updating cPanel on Buckley and Chapman on Friday 6th October 2017 between 7.00am - 8.00am to ensure the continued service and security of this server.

This update will result in a short interruption to Email and MySQL services of around 5mins.

We apologize for any inconvenience caused by this update.

______________________________________
Update (6th October 2017 10.30am) This work is now complete.

Posted: 2 October 2017
By: Paul Dancey

Offnetwork Support Site (Completed)

Our new offnetwork support site (cymnet-support.co.uk) is now live. This website is hosted at a facility in the north of England, and is therefore geographically isolated from our main UK servers and network at the Gyron datacentre in Hemel Hempstead.

This should ensure that in the unlikely event of a major outage at the Gyron datacentre, we are still able to keep clients fully informed of the action being taken to restore a full service as quickly as possible via an improved announcements system hosted on this website.

Posted: 1 October 2017
By: Paul Dancey

Cymnet Terms and Conditions Updated (Completed)

Our Terms and Conditions of Use, Terms and Conditions of Service, and our Privacy Policy have been reviewed and updated where necessary.

Posted: 25 September 2017
By: Paul Dancey

Cymnet Announcements last updated: 29 May 2018 at 12:36:18 AM

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