Privacy Policy
This web site is published by Cymnet, a trading name of PND Services.PND Services
26 King St
Penarth
Vale of Glamorgan
CF64 1HQ
This web site and the Cymnet Support Forums are primarily aimed at adults.
We respect your privacy, and never sell or knowingly pass on personal information gathered through this web site to any "third party" other than as declared below, unless there is a legal or statutory obligation for us to do so.
Your use of this web site is expressly conditional upon your acceptance of this Privacy Policy and our Terms and Conditions of Use. Your use of any service we provide is expressly conditional upon your acceptance of this Privacy Policy and our Terms and Conditions of Service. Registered Cymnet Support Forums users must also agree to be bound by our Support Forums Terms and Conditions.
Personal Information
We only collect personal information that is specifically and voluntarily provided by visitors, clients and customers. Any such information submitted through this web site is held in an online database outside the public area of this web site. This information is used to process orders and support requests, and to assist with the day to day operation of Cymnet and PND Services, and the provision and maintenance of services they provide. A backup of the information submitted may also be stored offline.We only accept payments by cheque, or by Credit or Debit card via Paypal.
When a payment is made via Paypal, the personal information that you submit or that we hold in your client record will be shared with Paypal via an encrypted connection, and the transaction will be subject to Paypal‘s Terms and Conditions and Privacy Policy in addition to this Privacy Policy and our own Terms and Conditions of Use and Terms and Conditions of Service. Please visit the Paypal Web Site for further information.
All online Paypal transactions take place on the Paypal server. We never have access to your credit or debit card details, and no credit or debit card information is either held on or processed through this web site.
We do not sell personal information to third parties.
Personal information gathered by us will only be knowingly passed to a third party in the following circumstances:
- When there is a legal or statutory obligation to do so.
- When we are required to do so by a domain registrar as part of the domain registration or domain administration process.
- When a payment is made via Paypal, or a transaction is processed by Paypal.
- When we believe the passing of such information is essential to protect the interests of Cymnet and PND Services and those of our partners and associates, or when we believe the passing of such information is essential to the safety and security of the services that we and our partners and associates provide. This includes, but is not limited to, the exchanging of personal information for fraud protection and credit risk reduction.
Non-personal Information
We also gather non-personal information, and use this to assist with the maintenance, development and security of this web site and the services we provide. This information is primarily used to repair broken links, improve the content and delivery of information on this web site, and to investigate attempts to breach web site and or server security. Non-personal information gathered includes, but is not limited to:- Your IP address
- The domain of your Internet Service Provider (ISP)
- Details of the browser used to view this web site
- Details of the operating system used to browse this web site
- The address of the web page you were previously browsing
- The pages you browse on this web site, and the files you download
- The date, time and length of your visit
- Reported errors.
Security
Whilst we take reasonable precautions to preserve the security of information held in our systems, commensurate with the nature and sensitivity of the type of information held, no system can ever be guaranteed to be totally secure.- No Credit Card information is held on this web site or processed through it.
- We do not use Form Mail.
- All databases used to store sensitive information collected through this web site are located outside of the public area of this web site.
- Our Client Area is password protected.
- All attempts to breach web site or server security, or otherwise abuse our systems, are investigated, and where appropriate reported to the relevant Internet Service Provider (ISP).